1. You send the request
We need departure airport, arrival airport, departure date, return date (unless one-way), passenger count, postal code, cabin preference, phone and email. Incomplete phone numbers delay the first reply because we cannot reach you if the fare is about to expire.
2. You get a receipt
If Hostinger mail is configured correctly, you receive an automatic acknowledgement with a short request ID. That ID is not a PNR and not a ticket number. Keep it if you write back.
3. A specialist looks at inventory
We check carrier-published fares and, where we have access, consolidator stock that can legally be sold to the public. If the cheap option is a throwaway ticket with a 24-hour change window, the quote will say that in plain language.
4. You receive options
Typical replies include one recommended itinerary and one cheaper alternative, cabin notes, baggage as published at quote time, and whether names can still change. Currency is USD unless you asked for another.
5. Ticketing is a separate step
Nothing is ticketed until you accept an option in writing and complete payment under the instructions we send. Those instructions will name the merchant, the amount, and the fare rules. If someone contacts you on WhatsApp asking for a card screenshot and they cannot quote your request ID, treat it as fraud — write to support@travelobuds.com.
What this desk will not pretend
We do not run a live booking engine. Sample amounts on the homepage are illustrations in USD, not seats we are holding. We do not impersonate an airline. After a ticket is issued, the validating carrier’s contract of carriage governs refunds and changes — refunds & changes and the airline disclaimer.
If the route is not a simple return
Open-jaw and three-city trips: start on multi-city. Around ten people on the same flights: group travel. Student or older-traveller filings: student and senior. Cabin landing pages pre-set the field: economy or business.
Airports and carriers before you guess
Destination notes exist so you pick JFK versus EWR, Heathrow versus Gatwick, Haneda versus Narita. Airline briefings explain hubs and fare families; they are not official carrier pages. If a named cabin (Qsuite, Polaris, Club World) is the reason you are flying, put that in the first reply after the acknowledgement — we treat it as a preference until the equipment is on the ticket.
Travelobuds, 999 Lawrence Street, Suite 6, Brentwood, NY 11717, USA. Call +1 (888) 764-9585. Email support@travelobuds.com.