FAQ

Travelobuds is an independent desk in Brentwood, New York. You send airports, dates, cabin, phone and email. A specialist replies in USD with options and the airline fare rules attached. Submitting the form does not buy a seat. Ticketing happens only after you accept a written itinerary. Read the full sequence on how quotes work.

No. The quote form never collects card numbers. Payment details are sent only after you accept a specific fare in writing.

Often not. Airline and consolidator fares can change several times a day. The quote will say how long we can reasonably hold the snapshot. “Hold” does not mean a confirmed seat until ticketed.

If a service fee applies, it is itemised in the written quote before you pay. Sample amounts on the homepage are illustrations in USD, not live fares and not a place we bury a fee. The written quote is the number that matters.

No. Destination cards show struck and offer-style sample amounts in USD so you can see how a quote is displayed. They are not GDS inventory. Your dates will price differently. Use the form or call +1 (888) 764-9585.

No. Submitting a form requests a quote. A ticket exists only after you accept a written itinerary and complete payment under instructions that name the merchant. After issue, the airline’s fare rules and contract of carriage control changes and refunds.

Read the city briefing first if the destination has more than one passenger airport — New York, London, Tokyo and Bangkok are the usual traps. If your city is not listed, type the IATA code on the quote form.

Write support@travelobuds.com with the request ID from your acknowledgement if you have one. Specialists typically reply 08:00–20:00 UTC, seven days a week. See the full FAQ for more answers.

Economy class is not one fare. Main cabin and basic economy are different tariffs. Business class on a long-haul lie-flat is not the same product as domestic first on a narrowbody. First class is a separate cabin on some long-haul routes. Name the product in the first reply after the acknowledgement.

People type “NYC” or “London” and take whichever airport is cheapest. Our destination notes exist so you pick JFK versus EWR, Heathrow versus Gatwick, Haneda versus Narita, before the form is sent.

We mention Emirates, Qatar Airways, British Airways and other carriers because that is how people search. Travelobuds is not those airlines. See refunds & changes and the airline disclaimer.

Yes, if the carrier sells that product on the route. Put it in the first email reply after you receive the acknowledgement, or tell the specialist on the call.

Some fares are cheaper or only available direct. We would rather tell you that than invent a markup.

Not in the web form. Passport details are requested later, only if needed for ticketing. See the privacy policy.

Say so in the first reply to our acknowledgement. A ±3 day window is often enough to change the fare family on long-haul.

Yes. Use the passenger count that will travel. The contact email and phone should belong to the person who can accept the fare and pay.

We can prefer metal when it is available and honest. Start with airline notes and name the carrier in the first reply.

Use economy, business, or first class landing pages to pre-set the cabin field.

See group travel, student fares, and senior fares. Open-jaw trips: multi-city.